Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

TV Support

For help with your TalkTalk TV box, channels and apps.

query about TVhub box

paddyg
First Timer
Private Message TalkTalk

on ‎15-06-2025 04:10 PM

Message 2 of 2

Dear Sir/Madam,

 

My talktalk was installed on 22 May 25. I did not notice that this did not appear to include a TV Hub box. This might explain why the reception was erratic. I contacted a local TV engineer who fitted a booster to my aerial as well as a booster linked to the TV itself -  reception is now satisfactory. Can you accept this arrangement, or does use of non-talktalk components in the set-up contravene my terms of contract ?

Labels:
0 Likes
1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎15-06-2025 04:16 PM

Message 1 of 2

If you are paying for Talktalk TV as a special charge in your billing, you should have one of their TV boxes, @paddyg.

 

If you are not paying for it as a billing item, it's simply mentioned as available in your package. It does require you to have a TV aerial anyway. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
0 Likes
© TalkTalk 2026