Here's where you'll find more information about where the full fibre network is being built and when we hope to be able to connect you.
Available now
The network build in York and Dewsbury is well underway. Choose a location below for more information.
UFO landed in York first and the build is almost complete. By the end of 2020, 55,000 properties will be able to connect. Here are the areas that are set to benefit from the build:
Map is correct at 04/2020 and is subject to change. Whilst we aim to be able to connect all of the properties in the highlighted areas it is not always possible, and we cannot guarantee that you will be able to receive our services.
Homes in the South East of Dewsbury can now place their TalkTalk UFO order. The build continues within the highlighted area of the map and by 2022, 6,000 properties will be able to connect.
Map is correct at 04/2020 and is subject to change. Whilst we aim to be able to connect all of the properties in the highlighted areas it is not always possible, and we cannot guarantee that you will be able to receive our services.
Coming soon...
The network build in Harrogate and Batley has begun, and the build is set to begin in Knaresborough, Ripon, Heckmondwike and Bolton soon. Register your interest now and we'll let you know when you can place your TalkTalk UFO order.
FAQ's
Here are the answers to our most frequently asked questions about full fibre.
FibreNation build and maintain their full fibre network. Find out more about them at fibrenation.com.
At the moment TalkTalk are the only service providers.
It can take a few months to build and test the network in your area. Register your details with us and you’ll be amongst the first to know when you can place your order.
FibreNation have the answers to the questions that they’re asked the most on their website or you can call them on 0800 542 8073 between 8am and 8pm daily.
Need to speak to our team?
Our experts are here to help, select one of the following contact options:
My Account
View & pay your bills & keep tabs on your usage.
Refer a friend
Recommend UFO to your friends & family to save money
Live Chat Offline
Available everyday
08:00 - 20:00
To help us deal with your query quickly, please confirm the following information when you write to us. We will aim to respond in writing to your query in 10 days.
- Your full name
- Your TalkTalk Phone or mobile number
- Your Signature
TalkTalk Correspondence Dept
PO Box 675
Salford
M5 0NL
All letters will be sent to the primary billing address unless stated otherwise. Please also include the best way to contact you about your query, such as your contact phone number or contact address.
For help with your UFO service call: 0800 230 0272
To place an order for UFO call 0800 230 0219 or visit talktalk.co.uk/ufo
Make sure you have your account details to hand when you call.
Calls are free from your TalkTalk phone, our customer services team are available 9am-6pm, Monday to Friday. If you’re deaf, hard of hearing or speech-impaired, the Text Relay Service can be used to help you contact us, simply dial 18001 followed by 0800 230 0219
