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Our update on Coronavirus, 29th October: We’d like to reassure you that we’re still here to help, working hard to respond to all your queries as we continue prioritising our most vulnerable customers first. Remember, our chat experts are available to help seven days a week. Thank you for your patience

Your UFO Support Hub

Welcome to your Ultra Fibre Optic Hub. Find out more about UFO, the network build in your area and discover useful tips on how to get the most out of your UFO service.

To get started, browse the categories below or quickly search for an answer above.

Register for updates

Give us a few details and we’ll let you know when UFO is available to order. To get started, enter your postcode and select your address.


Register your interest

Unfortunately, UFO hasn’t landed in your area yet, but don’t worry; register your interest today and we’ll let you know as soon as it becomes available.

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UFO is in your area

Great news, UFO has landed in your area, check if you can place an order.

Thanks for registering

We’ll let you know when you can order UFO.

Full fibre locations

FibreNation are busy building a state-of-the-art full fibre network for the nation. Soon, you'll be able to connect to it by ordering TalkTalk Ultra Fibre Optic.

Find out more

Sign up for UFO

UFO is 16x faster than the UK's average fibre broadband for uploads and downloads and it's much more reliable too, no caps or slowdowns even at peak times.

Find out more

Looking for help ?

We have a reduced support team available at the moment, which means the wait times to speak to us may be longer than usual. Why not manage your account or get help with your services online using one of the below options