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We’re sorry but the TalkTalk call centre and live chat services are not available right now. The team are working hard to get things back up and running as quickly as we can. Please check back here for updates.
We’re sorry but the TalkTalk PLUS app is not available right now. The team are working hard to get things back up and running as quickly as we can. We apologise for any inconvenience caused.
We're aware that some customer connected to the Bermondsey exchange in South London may be having problems with their Broadband and TV service.Our engineers are working to restore service as quickly as possible.
We're aware that some customers are having issues when requesting a password reset via SMS. We apologise for the inconvenience that this may cause. Whilst we look into this, there is an alternative option as follows; * You can use email reset option....
Latest update - this issue is now resolved and you'll be able to access your email account as normal. We're aware that customers with TalkTalk, Tiscali and AOL email accounts are currently unable to access their emails via TalkTalk Webmail or email c...
We'll be updating our website on 24 May from 10pm to 8am on the 25 May. Whilst we're working on this, the following services will be unavailable: * My Account (mobile) What's the update for?These routine updates allow us to make multiple improvements...
Following on from the cable damage caused by engineering works on the Virgin Media fibre network last week in the London area, we're performing some essential maintenance. To minimise the impact to our customers the work will commence around 00:05 an...
We'll be updating our website on 23 May from 22:00 to 08:00 on the 24 May. Whilst we're working on this, the following services will be unavailable: * My Account * TalkTalk Shop * My TalkTalk App and Talk2Go App What's the update for? These routine u...