Broadband help

delahan · ‎09-08-2023

Hello,
My 3 discs BT WholeHome Wifi Premium have stopped working after the router firmware update.
Could you please update the firmware on my router, as you have done for the other users?

Thank you very much

Karl-TalkTalk · ‎10-08-2023

Hi

Glad to hear it.

Regards,

Karl.

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delahan · ‎10-08-2023

All seem to work perfectly again. Thank you very much

Michelle-TalkTalk · ‎10-08-2023

Morning,

Sorry for the delay. You're now currently on the correct router firmware. Is this still not working at the moment?

Thanks

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delahan · ‎10-08-2023

Hello Michelle,
I have updated my profile with requested information. Thanks

Michelle-TalkTalk · ‎10-08-2023

Hello,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

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Broadband help

BY WholeHome Wi-fi Premimum not working after router firmware update