All wireless routers broadcast Wi-Fi signals on a channel. If any of these channels get too busy – i.e. if your neighbour’s router is broadcasting on the same channel as yours – it can interfere with your signal and slow your internet down.
Before you change your wireless channel, try rebooting your router first. This gives your router a chance to automatically select the best channel and is often more accurate than choosing a channel yourself. If this doesn't help, try changing your wireless channel manually using the steps for your router below.
Your router's make and model is on the sticker on the back of your router. The make comes first (e.g. Huawei) followed by the model (e.g. HG633).
Our experts are here to help, select one of the following contact options:
View your bills, keep tabs on your usage and message our team.
Problem with your connection? Run a health check on your line.
To help us deal with your query quickly, please confirm the following information when you write to us. We will aim to respond in writing to your query in 10 days.
- Your full name
- Your TalkTalk Phone or mobile number
- Your Signature
TalkTalk Correspondence Dept
PO Box 675
All letters will be sent to the primary billing address unless stated otherwise. Please also include the best way to contact you about your query, such as your contact phone number or contact address.
Call us for free on: 0345 172 0088
Make sure you have your account details to hand when you call.
Calls are free from your TalkTalk phone, our customer services team are available 8am-8pm, Technical Support 24/7 every day. If you’re deaf, hard of hearing or speech-impaired, the Text Relay Service can be used to help you contact us, simply dial 18001 followed by 0345 1720088