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Account oddity

Andyf3
Participant
Private Message TalkTalk
Message 2 of 2

On the front of my TalkTalk login page it says I need to make a card payment for an overdue bill yet when I check how much I need to pay it shows my account is in credit. Anyone know what’s going on please? 

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1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 2

Moving this to the billing section, @Andyf3, but for a speedier reply, phone 03451 720088 today to check, or use Chat.

 

Forum staff are not back on here till after the weekend. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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