My phone line was down for about three weeks. Stolen copper apparently! It was restored on 22nd October. Should I not have received my automatic compensation by now. Any help would be great. Thanks
Thank you for your help. My confusion as my telephone number is very similar to today’s date and they are going to call back today. Thanks for your help
I had planned to wait but the number they are ringing on I do not recognise so have been trying to get through to the number left on the text. Waiting in line for hours wasn’t my plan for the day
I see that there is an open complaint case in place, you also have a callback booked for today around 12:00-14:00. I would suggest you wait for the call and see how it goes. Thanks
No Sadly not. I have put in a complaint now and texts coming from TT do not make any sense and are trying to say they called me on a totally random number. My phone line was down for 3+ weeks why has the automatic compensation happened?
Thank you for your help. I have phoned them 10 days ago and was told to wait. I will try again. I thought the beauty of automatic compensation was that it was ‘automatic’ and not a fight. I am sure the blame will be put elsewhere. Thank you again all.
