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on 14-08-2025 11:31 AM
I am out of contract with TT but am continuing for the time being on a rolling basis. As such, my package (broadband/phone/unlimited calls) is calculated at £49.67 per month. However, I benefit from a bill adjustment which is generally £3.44 per month. This month it is only £1.63. Occasionally, over previous months, it is set at this level, but usually it is for the higher amount. I cannot make sense of this. Any explanation?
on 14-08-2025 12:47 PM
Hello there @monyjoey. Before continuing any further, please update your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here. Please do confirm once done.
https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info