Bill viewing online

[MrAngry1]

For some days I have been unable to access either my current bill or my historic bills online.  After minutes of the tiresome swirling circle I am told that the connection cannot be made. All other aspects of the service appear to be working well, and I have a good connection.

Online help is a futile endeavour, so I am hoping that Talktalk will be able to swiftly correct this problem.

Thank you.

[Philile-TT]

Okay, as long as you had found an alternative way to view it. Also, try to clear cache and cookies on Firefox and clear your browsing history see if it still continues. 

[MrAngry1]

I don't have another device I'm afraid, so cannot say.

[Philile-TT]

@MrAngry1 I am glad that you are now able to view the bills. If you try Firefox on a different device, is it still the same? 

[MrAngry1]

Hello Phili,

Thanks for your assistance. I've tried a different browser and can now access my bills. Strange though, for I've never had this problem with Firefox before.

Regards

Ian

[Philile-TT]

Hi there @MrAngry1 please try clearing caches and cookies or try a different browser and advise if issue still remains.