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Get tailored support with your TalkTalk account and bills.

Can I get a cheaper discount on my bill?

N4new888
First Timer
Private Message TalkTalk
Message 2 of 2

I like to stay with TalkTalk as I have been a TalkTalk customer for a long time.

But, as me and my husband are retired and now my phone bill much higher than before cost us £27.51 per month!

 Is there any chance can give us a special old customer discount and reduce the monthly fee so we can still happily continue to be a TalkTalk customer!

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1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 2

There isn't a special pensioner discount,  @N4new888.

 

Whenever you are within the last 3 months of your contract, or out of contract, phone 03451 720088 or use a Chat link (live during the day, once you pass the bot questions) to negotiate a new deal.

 

Check that you can get a discount on the phone boost to keep total call bills down (to normal landlines or mobiles, up to an hour at a time).

 

Information here about the boosts:

 

https://community.talktalk.co.uk/t5/Articles/About-our-Boosts/ta-p/2204813

 

Staff on the forum cannot set up a deal for you.

 

Remember that there will be a CPI + 3.7% related increase each year in April (or similar, if that system changes). Other companies do similar annual increases.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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