Can I get a cheaper discount on my bill?

[N4new888]

I like to stay with TalkTalk as I have been a TalkTalk customer for a long time.

But, as me and my husband are retired and now my phone bill much higher than before cost us £27.51 per month!

 Is there any chance can give us a special old customer discount and reduce the monthly fee so we can still happily continue to be a TalkTalk customer!

[Gliwmaeden2]

There isn't a special pensioner discount,  @N4new888.

Whenever you are within the last 3 months of your contract, or out of contract, phone 03451 720088 or use a Chat link (live during the day, once you pass the bot questions) to negotiate a new deal.

Check that you can get a discount on the phone boost to keep total call bills down (to normal landlines or mobiles, up to an hour at a time).

Information here about the boosts:

https://community.talktalk.co.uk/t5/Articles/About-our-Boosts/ta-p/2204813

Staff on the forum cannot set up a deal for you.

Remember that there will be a CPI + 3.7% related increase each year in April (or similar, if that system changes). Other companies do similar annual increases.