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Compensation for faulty landline

alfie22
First Timer
Private Message TalkTalk

on ‎10-12-2023 07:43 PM

Message 3 of 3

We were without a landline for 4 weeks September-October we should qualify for compensation 

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎12-12-2023 03:00 PM

Message 1 of 3

Hi alfie22

 

Thanks for your post

I can look into this but first, can you please update your community profile to include:

 

Name

Telephone number or account number.


Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 


Regards

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎10-12-2023 08:53 PM

Message 2 of 3

Moving this to the billing section for you, @alfie22.

 

Staff reply during the week (Monday to Friday).

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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