Your Account

Trev571 · ‎20-02-2024

Have told you to reinstate my Direct Debit but I don't know if you did, I told you in January that I am going to be away so you need to do the Direct Debit. If you have not set it up that is on you because I will not pay any fee.

I am not in the country don't know when I am coming back.

Amina El-Kadmiri

Gliwmaeden2 · ‎02-05-2024

Not clear what you mean, @Piatas, but you must return to the message board and click on start a topic to begin your own thread.

Staff only reply to the original poster. Please articulate what you are actually trying to achieve.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

Piatas · ‎02-05-2024

Is there any account I can credit?

Ady-TalkTalk · ‎21-02-2024

Hi Trev571, how did you notify us of your DD details? When did you make contact? Which team did you speak to?

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

ferguson · ‎20-02-2024

Apologies, but your message isn't very clear. Direct Debit for what, broadband generally, or just email? If you had previously cancelled it then your service may have been suspended. You can reinstate it via My Account, use a VPN with a UK based server if you are abroad.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.