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Early cancellation and returning talktalk equipment

KimJongIl
Conversation Starter
Private Message TalkTalk
Message 2 of 2

Hi, I'm paying an early termination fee due to moving to a new house without fibre coverage from TalkTalk. The customer services person on the phone told me they'll be sending a return envelope for the router, it hasn't arrived in 2 weeks and I'm at the new address already. Shall i assume that you don't want it back, or could someone give me a return label to print at home so I don't get charged for keeping the router? Thank you.

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1 REPLY 1

siphosethu-TT
Support Team
Staff
Private Message
Message 1 of 2

Hi there @KimJongIl, looks like the returns bag was not successfully ordered so I'll just make another order for you. 

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