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Engineer visit for slow internet

winchester221
Team Player
Private Message TalkTalk

on ‎22-11-2025 04:19 PM

Message 22 of 22

Hi, I had a visit from an engineer to sort out my slow internet, he only came in my house to ask what was wrong, I never saw him again, and now I have a bill for £75 on top of my normal bill !

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21 REPLIES 21

fr8ys
Community Star
Private Message TalkTalk

on ‎22-11-2025 05:15 PM

Message 21 of 22

Hi @winchester221 

 

I've moved this to billing for the charge to be looked into.

 

If you are still experiencing an issue with your internet, could you start a separate new thread so staff can look into this and advise when they are back on Monday.

 

Thank you.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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