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on 29-08-2024 03:37 PM
I was transferred from Shell broadband. I have been receiving emails about billing etc., and that the first Direct Debit would be taken on 23/8/24. Talktalk have failed to take the payment, and have today emailed me to say it's my fault and I'm being charged a £12.50 admin charge. It seems impossible to talk or chat to any human about it.
Talktalk - fix this or I'm leaving!
on 29-08-2024 03:41 PM
I have had the same problem. I’ve now paid by card payment and it’s taken the payment twice. To say I’m unimpressed is the biggest understatement