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G Fast contract renewal still possible?

Dukesfurdayz
Chatterbox
Private Message TalkTalk
Message 6 of 6

Hi

 

Been with Talk Talk 150mb G Fast for about 5 years.

 

My contract runs out in just over 2 months and im concerned we'll be forced to downgrade to normal 76mb Fibre.

 

We don't have FTTP in our area yet and it's probably a good couple years away yet looking at the checker site...

 

Is it still possible to renew g fast with Talk Talk? Seems like no other providers do g fast anymore.

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5 REPLIES 5

Message 1 of 6

Please contact the above number to check deals that are available for you.

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Message 2 of 6

You can reach Chat till 9pm on a weekday if you want to check what deals are available, @Dukesfurdayz. Or use 03451 720088 and ask for the Better Value (Retentions) team, 9am - 7pm weekdays, till 6pm Saturday. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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Message 3 of 6

Hi, not that im aware off.

 

Will I be able to recontract and keep my current g fast package?

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Mandisa-TT
Support Team
Staff
Private Message
Message 4 of 6

Hi @Dukesfurdayz I can assist you with your inquiry. I've accessed your account and noted that you are on the Fibre 150 (GFast-OR) package. Can you confirm whether you've received any communications from us regarding a migration to Utility Warehouse?

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ferguson
Community Star
Private Message TalkTalk
Message 5 of 6

I don't see why not, especially if Full Fibre is not yet available in your area.  The only way to check for sure though is to contact customer services directly. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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