Hi
on 30-01-2025 09:16 PM
Message 4 of 4
I have paid my bill 10 hours ago and I still don’t have internet service I keep getting a messege saying restricted list
I have called 3 times today but still no help
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3 REPLIES 3
on 31-01-2025 09:34 AM
Message 1 of 4
Hi Ashrafabdullah,
How are you getting on, are you still experiencing problems?
Chris
Chris, Community Team
Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences
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on 30-01-2025 09:45 PM
Message 2 of 4
It is also recommended to restart your router once payment has cleared.
Turn it off for at least 30 minutes to start a new session and retry.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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on 30-01-2025 09:21 PM
Message 3 of 4
It can take a while for the payment to be processed and the restriction to be lifted. Check again in the morning and let us know if it's still not working.
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