We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Your Account

Get tailored support with your TalkTalk account and bills.

Hi

Ashrafabdullah
Newbie
Private Message TalkTalk

on ‎30-01-2025 09:16 PM

Message 4 of 4

I have paid my bill 10 hours ago and I still don’t have internet service I keep getting a  messege saying restricted list 

I have called 3 times today but still no help 

Labels:
0 Likes
3 REPLIES 3

Chris-TalkTalk
Support Team
Staff
Private Message

Friday

Message 1 of 4

Hi Ashrafabdullah,

 

How are you getting on, are you still experiencing problems?

Chris

Chris, Community Team 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

0 Likes

fr8ys
Community Star
Private Message TalkTalk

on ‎30-01-2025 09:45 PM

Message 2 of 4

It is also recommended to restart your router once payment has cleared.

 

Turn it off for at least 30 minutes to start a new session and retry.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
0 Likes

ferguson
Community Star
Private Message TalkTalk

on ‎30-01-2025 09:21 PM

Message 3 of 4

It can take a while for the payment to be processed and the restriction to be lifted. Check again in the morning and let us know if it's still not working. 

0 Likes
© TalkTalk 2025