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Ashrafabdullah · ‎30-01-2025

I have paid my bill 10 hours ago and I still don’t have internet service I keep getting a messege saying restricted list

I have called 3 times today but still no help

Chris-TalkTalk · ‎31-01-2025

Hi Ashrafabdullah,

How are you getting on, are you still experiencing problems?

Chris

Chris, Community Team

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fr8ys · ‎30-01-2025

It is also recommended to restart your router once payment has cleared.

Turn it off for at least 30 minutes to start a new session and retry.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

ferguson · ‎30-01-2025

It can take a while for the payment to be processed and the restriction to be lifted. Check again in the morning and let us know if it's still not working.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.