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Get tailored support with your TalkTalk account and bills.

Hi

Ashrafabdullah
Newbie
Private Message TalkTalk

yesterday

Message 3 of 3

I have paid my bill 10 hours ago and I still don’t have internet service I keep getting a  messege saying restricted list 

I have called 3 times today but still no help 

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2 REPLIES 2

fr8ys
Community Star
Private Message TalkTalk

yesterday

Message 1 of 3

It is also recommended to restart your router once payment has cleared.

 

Turn it off for at least 30 minutes to start a new session and retry.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
0 Likes

ferguson
Community Star
Private Message TalkTalk

yesterday

Message 2 of 3

It can take a while for the payment to be processed and the restriction to be lifted. Check again in the morning and let us know if it's still not working. 

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