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How have people got their voucher for joining?

Howdie101
First Timer
Private Message TalkTalk

on ‎17-12-2023 11:30 PM

Message 4 of 4

I was offered an Amazon voucher as a sweetener for joining but still haven't heard 3 months in. Has this happened to anyone else? How did you fix it? 

 

Thanks 

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3 REPLIES 3

cas1701
Team Player
Private Message TalkTalk

on ‎23-12-2023 01:55 PM

Message 1 of 4

It seems to be a common occurrence and TalkTalk prevaricate as much as they pay out on these so called vouchers. I'm still waiting for mine and I've been waiting 4 months. Why they just don't pay up and get on with the business of providing good service I will never know. 

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Arne-TalkTalk
Support Team
Staff
Private Message

on ‎18-12-2023 01:56 PM

Message 2 of 4

Hi Howdie101

 

How much was the voucher for?  

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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ferguson
Community Star
Private Message TalkTalk

on ‎18-12-2023 12:20 AM

Message 3 of 4

Who provided the voucher? I have moved this to the Billing section where the support team can have a look into it for you. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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