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Moved to BT- where to send my old equipment ?

Martdy
Team Player
Private Message TalkTalk
Message 5 of 5

I switched over to BT and would like to send my router back please before I get charged.

 

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4 REPLIES 4

Message 1 of 5

@mrbiscuit1, it's better if you post this as a new topic, in order not to confuse this help thread.

 

Please return to the message board and click on start a topic. 

 

Staff reply Monday to Friday, during the day, and there's usually no problem issuing a returns bag with a prepaid label. But best done in your own thread.

Gliwmaeden2, a fellow customer.
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Martdy
Team Player
Private Message TalkTalk
Message 2 of 5

Thanks 

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mrbiscuit1
First Timer
Private Message TalkTalk
Message 3 of 5

Hi i have a shell router from when i was migrated to Talk Talk

I have now gone to a new ISP

 do i need to return the router?

( i still have the box)

and could you send me a return slip 

that i can stick on the box to return the router thanks

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Arne-TalkTalk
Support Team
Staff
Private Message
Message 4 of 5

Hi Martdy

 

I have requested a returns bag to be sent to you ASAP.

 

Regards

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