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PLEASE I need an ORDI submitted by your engineers

Hithere
First Timer
Message 1 of 5

Hi,

 

Please I am super frustrated and cannot seem to get to the right person to receive help at TAlkTalk. I need you to submit an ORDI for me as the address Openreach has for my account is incoerrect. I changed the house name 20 years ago and Openreach never updated to the new name. TalkTalk has my correct house name on their account though 

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4 REPLIES 4

Arne-TalkTalk
Support Team
Message 2 of 5

Hi @Hithere

 

Thanks for your post. 

 

If you would like us to look into this, please can you update your community profile to include your home telephone number, we will then be able to have a look at your  account. Also can you PM me your full address so I can pass it to Openreach 

To do this go into 'my settings' then 'personal information' then add your details.

Thanks

 

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Hithere
First Timer
Message 3 of 5
I’ve updated with my phone number and put my address in the location field in settings also put a further explanation in the private note field.
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Message 4 of 5
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Message 5 of 5

Hi @Hithere

 

Openreach have come back advising the address has now been changed.  

 

Regards

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