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Paying termination fee on broadband

Ciggy
First Timer
Private Message TalkTalk
Message 3 of 3

Due to my rural location I have recently moved to another provider but need a receipt to claim back my early contract cancellation from my new provider . If I use the automated service will it supply me with a receipt ?

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2 REPLIES 2

Message 1 of 3

Hi Ciggy, there is no way you can get a receipt as we don't issue these. You can use your bank statement if that would help you. 

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ferguson
Community Star
Private Message TalkTalk
Message 2 of 3

Your online bill will indicate any early termination fee, will that not suffice for your new provider? TalkTalk don't issue "receipts" as such. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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