Removing TalkTalk Tv

[jsblakeuk]

Hi, how can I get the TV charge removed from my account?

I don't  use this service as I'm in a Freeview lite area and all my tv is received via satellite. 

I've  looked on my account and can't find anyway to cancel this add on. Which seems strange as you can add it online.

I haven't bothered to look into this for the last 18 months of my contract as it was a free add on, but now I'm getting charged for it.

£5 a month to watch freeview lite on a 10 year old box seems a bit steep 🙂

Thanks in advance.

[Karl-TalkTalk]

Hi

If you start your own thread (new message), we’d love to help.

We’ve found that posting in someone else’s conversation makes it harder to follow when looking for an answer.

It’s easier and quicker if we can chat with you in a single thread, if you start your own thread, that will keep our community organised and help others with a similar problem.

Check your home phone number or account number are also added to your Community Profile as that will really help us to find your details quicker.

Thanks

Karl

[bust123]

How do I remove my TALKTALK TV ? I No longer use it and want it removed from my account..

[Arne-TalkTalk]

No problem.

[jsblakeuk]

Just received email, tv has been removed. Thanks for your help.

[Arne-TalkTalk · Accepted solution]

Thank you , I will request that TV charge is removed ASAP.

[jsblakeuk]

Done. Thanks.

[Arne-TalkTalk]

Hi @jsblakeuk

I can help with this I first need to confirm some security questions

I have sent you a PM on the community

Regards

[ferguson]

You can contact customer services and they can arrange this for you, details and opening hours here:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529