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Renegotiating new contract

dragon
Chat Champion
Private Message TalkTalk

on ‎01-03-2023 11:47 AM

Message 3 of 3

I am sorry if this post is in the wrong section.

My contract ends in 6 Apr, this year will be my 15th year with TT.

I have just had a problem where I lost my Broadband but was solved very speedly, i think this was about the third in the time I have been with TT, thus I would like to stay with TT.

I am on Fibre 35 and with telephone.

I am now paying £41 pm it was £35 as I had telephone half price.

Who or whom do I negociate with please . Thank you Hugo

I hope to see my Pilot face to face
When I have crossed the bar.
Lord Alfred Tennyson


Alfred Lord Tennyson
0 Likes
2 REPLIES 2

dragon
Chat Champion
Private Message TalkTalk
In response to ferguson

on ‎01-03-2023 12:04 PM

Message 1 of 3

Thank you. Hugo

I hope to see my Pilot face to face
When I have crossed the bar.
Lord Alfred Tennyson


Alfred Lord Tennyson
0 Likes

ferguson
Community Star
Private Message TalkTalk

on ‎01-03-2023 12:02 PM

Message 2 of 3

The best way is to get in touch with the customer loyalty team, contact details and opening hours can be found here:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

I have moved this to the Billing section for you. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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