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on 19-12-2023 11:42 AM
Hi,
I joined in August 23 having purchased the Fibre 900 Data only package and as part of the deal I was promised an Amazon Voucher of £105. It's now Christmas time and I'm still waiting. I check from time to time on the link that TalkTalk sent and all I get is this:
My question is, when will I be receiving this from TalkTalk?
If this is because they are waiting for bills to be paid, then I have received and paid bills for the 3+ months I have been with TalkTalk by direct debit and can be confirmed by my bank, which as far as I can see is certainly enough time for TalkTalk to acknowledge that I can have the voucher they so fervently promised when they were trying to attract my custom.
This seems to be an extraordinarily common problem for TalkTalk customers and having gone through many, many other posts exactly like this one it would seem that TalkTalk, talk a good game but fail to deliver to their customers. TalkTalk really needs to get their collective act together as this is bad customer service and as a consequence, I will not be renewing my contract when it expires.
As stated in other posts about vouchers, rather than adding to an existing one, I have created a new topic.
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