Try another browser, remove ad blockers, enable pop ups, @doblo.
If there's still a problem, use Chat for support, or phone 03451 720088.
Forum staff are not back before Tuesday. I'll move this to the billing section for you.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
