unable to access my account

[doblo]

hi, when i try to access my account,i get the message, Sorry  for technical or security reasons we cannot log you in. Please refresh and try again.

i have been trying from last night,and have had no success.

[Debbie-TalkTalk]

Hi doblo

That's great, thanks for letting us know.

Debbie

[doblo]

quick update - ad blocker seemed to be the problem.

thanks again for your advice.

[doblo]

will try your suggestions,thank you.

[Gliwmaeden2 · Accepted solution]

Try another browser, remove ad blockers, enable pop ups, @doblo.

If there's still a problem, use Chat for support, or phone 03451 720088.

Forum staff are not back before Tuesday. I'll move this to the billing section for you.