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For queries about your TalkTalk broadband service.

Bizarre!

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 2

When I thought I'd look at router info it came up with this, using the username and password on the back of the router:

 

1000002167.jpg

This is bizarre, as I was using the connection it gives me to log in, and am using it now!

 

1000002168.jpg

Great, a clean bill of health in My Connection. 

 

Although my connection shows great speeds for Fast Broadband, however, it is still showing No History of speeds for the week.

 

1000002170.jpg

1: Is My Connection unable to read speed history for Hub 2 on a Fast Broadband connection?

 

As it is I will not be able to check for below guaranteed speeds should they arise again, other than spot checking with speed tests.

 

Why is there no linear graph showing?

 

2: Why did I get the bizarre result about the router not being connected?

Gliwmaeden2, a fellow customer.
0 Likes
1 REPLY 1

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi @Gliwmaeden2 

 

I'm just sending you a Private Message.

 

Thanks