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Broadband help

For queries about your TalkTalk broadband service.

Broadband Usage

joe942
Team Player
Private Message TalkTalk

on ‎07-06-2022 04:43 PM

Message 3 of 3

I am told by a TT colleague that I should be able to establish my Monthly and Yearly BB usage by logging on to my account.  However I get a notice that says this information is not available.

So Community please help me.

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎08-06-2022 06:52 AM

Message 1 of 3

Hello,

 

Can I just confirm, are you looking in Service Centre? We have raised an issue to our team for usage not updating over the last few weeks and the team are currently investigating this at the moment.

 

Thanks

 

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ferguson
Community Star
Private Message TalkTalk

on ‎07-06-2022 05:33 PM

Message 2 of 3

I am not sure why you were told that. There was limited usage data available via My Account a while back, that seems to be interminably broken. Given that all TalkTalk plans offer unlimited data, what is your concern otherwise?

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