You will need to phone and speak to the loyalty team to amend the contract, but the inclusion or exclusion of the phone should not make any difference unless you have a phone boost included, in which case this can be removed.
With a phone you would only pay the call costs. If you don't install it, no calls will be made.
Contracts cannot be varied or negotiated on the forum.
Try phoning 0345 172 0088, but the line is not open on Sundays.
Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
