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Broadband help

For queries about your TalkTalk broadband service.

Broadband connection

Chels3
First Timer
Private Message TalkTalk
Message 2 of 2

My router is connected, but has been reset recently as this is ongoing. Around 5pm each evening, my wifi looses internet connection, but the router is still on, it’s always connected etc? 
Anybody know what I can do? I have a disabled adult living with me and a baby, so wifi is essential to us

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1 REPLY 1

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Morning,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number or Account number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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