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Broadband help

For queries about your TalkTalk broadband service.

Broadband keeps dopping out afternoons

AndyL4
Conversation Starter
Private Message TalkTalk
Message 5 of 5

Why oh why does my broadband connection keeps dropping out most afternoons. I've rebooted the router countless times.  I don't have the luxury  of super fast fibre broadband. Only getting at best 11-14 mbps but 2-3mbps is common. No date at yet to fibre by wonderful Openreach. I just need a reliable service from TalkTalk.  This problem has only resently started. Please help. Thank you.

 

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4 REPLIES 4

Message 1 of 5
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Message 2 of 5

Hi @drfemight 

 

Please can you create a new topic on the Community, we can then take a look at this for you.

 

Thanks

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

Hi AndyL4

 

I'm really sorry to hear this.

 

I've checked the connection stats and your line is showing in sync and connected for just over 4 days and 15hrs, at 17mb. There are no re connections showing.

 

Which router do you have?

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drfemight
First Timer
Private Message TalkTalk
Message 4 of 5

I’m currently facing similar issues 

it keeps flashing amber since Wednesday 

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