Broadband keeps dropping

[Elliexo2003]

I’m in the north west Manchester SK area and wifi keeps dropping and has done since 03/01/2025.

I WFH and my broadband is vital. Never had any issues with connection just dropping and not coming back on for hours up until the above date and have been with talk talk for about 4 years.

Has anyone else been affected and has any advice on what to do other than just rebooting. I fear rebooting too many times will then cause even more damage (which a customer support person told me themselves) and I’ve already had to reboot 3-4 times the past 2 days.

[Michelle-TalkTalk]

Good morning,

Can you please update your community profile to include your:

• Name
• Telephone number or Account number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

[Gliwmaeden2]

Please complete your community forum profile details for Talktalk staff to identify your account, @Elliexo2003.

Go via your avatar; settings; drop down menu.....add your Talktalk phone number or account number in Personal Information. SAVE CHANGES.

Staff will respond during the day.