Broadband losing connection

[Qwghlm]

My broadband is starting to play up again, losing connection that is cured by turning the router off/on.

I'm always worried when I see Openreach playing around in the junction box at the bottom of the road. I swear they swap bad lines over to sort out other peoples connection problems...

It's also rained a lot, which is normally when things go wrong as well.

Landline is also not as clear as it once was.

[Michelle-TalkTalk]

Morning Steve,

Thanks for the update. We'll check back in with you in a few days to see how the connection compares and if it has remained consistent.

Thanks

Michelle

[Qwghlm]

Afternoon Chris,

So far today there has been no problems at all, speed is at about 46Mb/s which is down a bit, but is OK.

Maybe Openreach have finished with the junction box?!?!

Regards,

Steve

[Chris-TalkTalk]

Hi Ellie53,

If you still need assistance can you please start your own thread/topic and well be happy to help

Chris

[Chris-TalkTalk]

Hi Qwghlm,

How are you getting on, are you still experiencing problems?

Chris

[Ellie53]

My internet went down at midday. My phone was ok though. The router was showing solid orange light even after multi attempts to restart it. As of about 5 minutes ago, it seems to be working again. 

[Qwghlm]

Speed is also down to about 38Mb/s when it was in the mid 50's