Broadband losing connection
on 05-01-2025 02:51 PM
Message 10 of 10
My broadband is starting to play up again, losing connection that is cured by turning the router off/on.
I'm always worried when I see Openreach playing around in the junction box at the bottom of the road. I swear they swap bad lines over to sort out other peoples connection problems...
It's also rained a lot, which is normally when things go wrong as well.
Landline is also not as clear as it once was.
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Router
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9 REPLIES 9
on 10-01-2025 07:03 AM
Message 1 of 10
Hi Steve
Thanks for your reply. DLM may still continue to increase the speed if the connection remains stable.
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on 10-01-2025 07:01 AM
Message 2 of 10
Thanks for checking back.
So far it seems to be OK, although download is still slower at around 45Mb/s than the 55 or so I was getting.
Regards,
Steve
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on 10-01-2025 06:42 AM
Message 3 of 10
Morning Steve,
Just checking back in to see how your connection has been over the last few days?
Thanks
Michelle
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on 07-01-2025 06:44 AM
Message 4 of 10
Morning Steve,
Thanks for the update. We'll check back in with you in a few days to see how the connection compares and if it has remained consistent.
Thanks
Michelle
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on 06-01-2025 03:45 PM
Message 5 of 10
Afternoon Chris,
So far today there has been no problems at all, speed is at about 46Mb/s which is down a bit, but is OK.
Maybe Openreach have finished with the junction box?!?!
Regards,
Steve
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on 06-01-2025 08:52 AM
Message 6 of 10
Hi Ellie53,
If you still need assistance can you please start your own thread/topic and well be happy to help
Chris
Chris, Community Team
Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences
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on 06-01-2025 08:51 AM
Message 7 of 10
Hi Qwghlm,
How are you getting on, are you still experiencing problems?
Chris
Chris, Community Team
Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences
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on 05-01-2025 03:46 PM
Message 8 of 10
My internet went down at midday. My phone was ok though. The router was showing solid orange light even after multi attempts to restart it. As of about 5 minutes ago, it seems to be working again.
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on 05-01-2025 02:54 PM
Message 9 of 10
Speed is also down to about 38Mb/s when it was in the mid 50's
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