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Broadband help

For queries about your TalkTalk broadband service.

Broadband not working

Madgesloan
Newbie
Private Message TalkTalk

Saturday

Message 3 of 3

Flashing orange light. Ran test, said issue with home set up and to start a chat. Please help. 

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message

Monday

Message 1 of 3

Hi Madgesloan,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number or Account number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


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Gliwmaeden2
Community Star
Private Message TalkTalk

Saturday

Message 2 of 3

Chat support will open after 9am in the morning, @Madgesloan:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

Staff on the forum will be back from Monday. They'll need to identify your account from your community forum profile. Please make sure that has all been completed. 

 

Go via your avatar; settings; drop down menu.... complete Personal Information. Scroll down to find the button to SAVE CHANGES. 

Gliwmaeden2, a fellow customer.
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