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Broadband help

For queries about your TalkTalk broadband service.

Broadband renewal or leaving

Shoaibhhhz
First Timer
Private Message TalkTalk

on ‎06-08-2025 11:32 AM - last edited on ‎06-08-2025 12:19 PM by

Private Message TalkTalk

Message 4 of 4

Hello, my contract runs out on the 8th of this month, I was thinking of leaving and moving to EE, unless you can offer me a better deal, I have been a customer for a very long time, so please let me know, I would prefer if someone would call me, my number is REMOVED FOR SECURITY, if you could call me today after 2pm it would be appreciated 

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3 REPLIES 3

Mandisa-TT
Support Team
Staff
Private Message

‎06-08-2025 01:21 PM - edited ‎06-08-2025 01:41 PM

Message 1 of 4

Hi @Shoaibhhhz I will be able to discuss with you on what deals are available to you and potentially renew your contract. If you do prefer to speak to someone on the phone, you can use the details provided by @fr8ys.

Let me know if you would like to proceed.

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fr8ys
Community Star
Private Message TalkTalk

on ‎06-08-2025 12:20 PM

Message 2 of 4

Should add that staff here are unable to make phone calls.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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fr8ys
Community Star
Private Message TalkTalk

on ‎06-08-2025 12:18 PM

Message 3 of 4

Hi,

 

Renewal negotiations cannot be conducted via the forum.

 

For the best deals phone and speak to the loyalty team. When prompted say thinking of leaving.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

 

I shall remove your personal information from view as this should not be placed on an open forum as they could be harvested by scammers.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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