Broadband router white light on but after resetting it still disconnects from everything

[mshelly0402]

White light on but no internet. After talking to TalkTalk tech help and them telling me to just keep resetting router it’s still disconnecting and there telling me everything is fine . When will the problem be sorted. They refused to send a new router even after engineer has been and said it’s a problem with the router.

[Bruceshaw]

Seems to be happening to a lot of people I’ve had a new router on Friday and new one does the same thing