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Broadband help

For queries about your TalkTalk broadband service.

Broken Router

Bigh70
First Timer
Private Message
Message 9 of 9

No lights on my router unplugged it etc still nothing coming on no power going too router How do I get a replacement one 

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8 REPLIES 8

Message 1 of 9

That's great, thanks for letting us know


Chris

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Bigh70
First Timer
Private Message
Message 2 of 9

Router arrived and I'm back up and online thanks for the help

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Message 3 of 9

Morning,

 

Ok thank you for confirming 🙂

 

Thanks

 

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Bigh70
First Timer
Private Message
Message 4 of 9

Hopefully new router arrives today will keep updating 

 

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Message 5 of 9

Morning,

 

How are you getting on?

 

Thanks

 

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Message 6 of 9

Morning,

 

No problem, we'll check back in with you early next week to see how you're getting on.

 

Thanks 🙂

 

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Bigh70
First Timer
Private Message
Message 7 of 9

Thanks I tried ringing up for help and got no where fast so appreciate the response 

 

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 8 of 9

Hi Bigh70

 

I'm sorry to hear this.

 

I have ordered you a replacement router, please allow 24-48hrs for this to arrive

 

Let us know how you get on.

 

Thanks

 

Debbie

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