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Broadband help

For queries about your TalkTalk broadband service.

COMMUNICATION ERROR WITH THE GATEWAY

agustusin
First Timer
Private Message
Message 2 of 2

I've just tried accessing the admin pages on my router to find it is giving a:

"Communication error with the gateway" error.

 

I've tried rebooting the router - no change in behavior. I'm also sure I'm using the correct credentials.

 

The system seemed to fine before so this seems to be new. Any suggestions? A bug in the new firmware? Or a failing piece of hardware...?

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1 REPLY 1

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi agustusin

 

I'm sorry to hear this.

 

Have you also tried factory resetting the router using the pin hole reset for ten seconds?

 

Thanks

 

Debbie

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