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Broadband help

For queries about your TalkTalk broadband service.

Can't access the Internet gateway/192.168..1.1 anymore

NsingiL
Popular Poster
Private Message
Message 25 of 25

I used to be able to manage my broadband from the admin page but It suddenly stopped working for almost a year and the support team can't help 

Nsingi Luyinga
0 Likes
24 REPLIES 24

Message 21 of 25

I have tried resetting 2x but no change and my router is the HG633

Nsingi Luyinga
0 Likes

NsingiL
Popular Poster
Private Message
Message 22 of 25

I know there's a mistake in the title but if I type in 192.168.1.1 which used to use for years it says "this site can't be reached" 

Nsingi Luyinga
0 Likes

martswain
Philosopher
Private Message TalkTalk
Message 23 of 25

@NsingiL if you aren't actually typing that extra DOT between 168 and the first 1 as spotted by @Divsec , then what error message do you get ?

 

What router do you have ?

 

Have you performed a full reset using the recessed button ?

Divsec
Community Star
Private Message TalkTalk
Message 24 of 25

Hi @NsingiL if your title is a cut and paste of the address you have 1 too many ( .) 

I don't work here and all my opinions are my own.