Sorry for your loss, @Stutay98.
The bereavement team will help you close the account at this difficult time. It can't be done through the forum, but you will see a special number to call if you follow this information page:
https://community.talktalk.co.uk/t5/Articles/Our-bereavement-team/ta-p/2205169
Gliwmaeden2, a fellow customer.
