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Cannot access National Lottery website using Firefox browser.

argchichester
Conversation Starter
Private Message TalkTalk
Message 43 of 43

Unable to access https:/www. national-lottery.co.uk.

Error message

Secure Connection Failed

An error occurred during a connection to www.national-lottery.co.uk. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the web site owners to inform them of this problem.

This started about a week ago. Got an error message saying that I am not in the uk (which I am) then the Secure Connection Failed error every time.

I have tried all the fixes I have found in google, cleared cache, cookies, site data etc, rebooted my router but same error every time. Have turned off firewall in Norton 360 but nothing helps.

Any advice weould be very much appreciated.

No other problems accessing any other web pages.

 

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Message 41 of 43

@Philile-TT  Many thanks for your speedy reply.

I have tried  using Amazon Silk browser on a Kindle fire HD but the web site doesn't  open, just a blank screen with no error messages.

It does seem to be something to do with my ip address not being recognised as in the UK and National Lottery just dropping the connection.

Regards Tony

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Philile-TT
Support Team
Staff
Private Message
Message 42 of 43

@argchichester have you tried using a different browser? 

Phili
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