Cannot access a Cloudflare proxied (US) website via TalkTalk ISP

[martinveasey]

Hi - I'm trying to access www.sculpturescript.com on both of my two TalkTalk accounts but only getting timeouts.

The website is proxied by Cloudflare so, despite being hosted in the UK, a DNS search lists the target IP address as 162.159.137.85, which is based out of San Francisco. I know the website is legitimate, as I own it.

Looking at traceroute output indicates that the routing isn't even leaving the TalkTalk system:

traceroute -m 12 162.159.137.85
traceroute to 162.159.137.85 (162.159.137.85), 12 hops max
1 10.231.0.1 0.584ms 0.452ms 0.438ms
2 * * *
3 78.144.8.122 10.229ms 9.884ms 9.915ms
4 * * *
5 * * *
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *

Could it be that TalkTalk is blocking the traffic? Can others here perhaps access the website via TalkTalk?

[Michelle-TalkTalk]

Morning,

Thanks for the update 🙂

Thanks

[martinveasey]

Thanks to those who responded.

Turning the router off for an hour proved the charm, TalkTalk assigned me a new IP address and all is back to normal. If only I know why this made a difference ...

For completeness, I also use Google as a DNS resolver.

[Chris-TalkTalk · Accepted solution]

Hi martinveasey,

Can you switch your router off for 30 minutes then switch back on and retest - please let us know how you get on

Chris

[ferguson]

Here's my traceroute result for what it's worth:

traceroute to 162.159.137.85 (162.159.137.85), 64 hops max, 52 byte packets

 1  192.168.1.1 (192.168.1.1)  16.047 ms  5.389 ms  6.329 ms

 2  * * *

 3  host-78-144-8-126.as13285.net (78.144.8.126)  13.869 ms  11.493 ms  11.945 ms

 4  host-78-144-8-127.as13285.net (78.144.8.127)  15.861 ms  15.387 ms  15.193 ms

 5  ae54-scr101.loh.as13285.net (78.144.1.18)  15.985 ms  19.809 ms  16.011 ms

 6  ae61-scr101.thw.as13285.net (78.144.1.112)  16.103 ms  19.860 ms  22.589 ms

 7  host-78-144-3-181.as13285.net (78.144.3.181)  16.132 ms  18.605 ms  16.932 ms

 8  172.70.87.4 (172.70.87.4)  16.002 ms  87.485 ms

    172.70.160.4 (172.70.160.4)  16.785 ms

 9  cve-2020-0601-00.cloudflareresearch.com (162.159.137.85)  19.343 ms  16.548 ms  16.292 ms

[ferguson]

I have just clicked on that link and the site came up straightaway. Mind you, I am using non-TalkTalk DNS servers, so I don't know if that makes a difference?

[Softy]

No problem accessing the website here.

Here you go (sorry about the formatting):

C:\>tracert 162.159.137.85

Tracing route to cve-2020-0601-00.cloudflareresearch.com [162.159.137.85]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 11 ms 10 ms 10 ms host-78-144-8-126.as13285.net [78.144.8.126]
4 19 ms 9 ms 9 ms host-78-144-8-127.as13285.net [78.144.8.127]
5 9 ms 22 ms 9 ms ae54-scr101.loh.as13285.net [78.144.1.18]
6 13 ms 9 ms 9 ms ae61-scr101.thw.as13285.net [78.144.1.112]
7 10 ms 11 ms 10 ms host-78-144-3-181.as13285.net [78.144.3.181]
8 16 ms 30 ms 9 ms 172.70.160.4
9 9 ms 9 ms 9 ms cve-2020-0601-00.cloudflareresearch.com [162.159.137.85]

Trace complete.