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Broadband help

For queries about your TalkTalk broadband service.

Broadband has not be connected after homemove!

hanlewis1990
Popular Poster
Private Message
Message 3 of 3

I moved house last week and initially book my WiFi to be reconnected on the 13th, TalkTalk moved it to the 18th - which came and went with no signs of internet! 
no emails, no updates and my order progress just says the 18th still! 
Any help would be greatly appreciated 🙂 

2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi @hanlewis1990

 

Sorry that the order was pushed back. 

 

I can see that the line went active on the 21st, can you confirm this? 

 

Thank you. 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Use Chat or call 03451 720088, @hanlewis1990.

 

https://community.talktalk.co.uk/t5/Articles/Ways-of-contacting-us/ta-p/2230529

 

Forum staff will not be back on here before Monday. 

 

Gliwmaeden2, a fellow customer.
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