Cannot connect to Wi-Fi 2.4ghz

[Paula36]

When trying to connect Wi-Fi 2.4 ghz it keeps disabling itself . Tried all sorts nothing seems to be working

[Anonymous]

Morning Paula,

Do you still need assistance with this?

Thanks

Michelle

[Anonymous]

Hi Paula,

I'm sorry to hear this. Which router do you currently have please? (make and model)

Thanks

Michelle

[ferguson]

Which broadband service do you have and which make/model of router?