Broadband help

Alex-S · ‎30-07-2024

Router version: SG4K100174

Looking to change my route channels as the channels currently in use are always very very crowded where I live.

Where has the option gone?

KeithFrench · ‎31-07-2024

Hi Alex-S

Login to the router & go to:-

Dashboard > See Wi-Fi Settings > Manage Advanced Settings > Wi-Fi 2.4Ghz gear icon > Basic

The repeat for the 5GHz band.

However, never change channels without first using a WiFi Analyser.

WiFi Optimisation has total control over the WiFi settings, it has had this for several years now.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support

Alex-S · ‎31-07-2024

Might not have moved in this build but I can't find it anywhere. Read something about WiFi optimisation. Any thoughts?

KeithFrench · ‎30-07-2024

It hasn't gone anywhere in 174, where are you looking?

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support

Broadband help

Change Wifi Channels - Options disappeared