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TV Support

For help with your TalkTalk TV box, channels and apps.

Channel

Linda1962
Popular Poster
Private Message TalkTalk

on ‎17-10-2024 12:10 AM

Message 4 of 4

The Really channel 17 has disappeared off of my guide on my talktalk tv hub, I have tried retuning the channels but can’t get it back, any ideas?

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3 REPLIES 3

Karl-TalkTalk
Support Team
Staff
Private Message
In response to Linda1962

on ‎17-10-2024 08:28 AM

Message 1 of 4

Hi

 

That's good news.  There is a lot of Freeview maintenance going on at the moment around the country so this may intermittently affect some channels.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Linda1962
Popular Poster
Private Message TalkTalk

on ‎17-10-2024 08:25 AM

Message 2 of 4

Thank you Karl, I re tuned the channels again this morning & 17 has  reappeared. Last night it only found 148 channels, this morning it found 177 so all sorted. 

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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎17-10-2024 08:19 AM

Message 3 of 4

Hi

 

Can you connect the aerial directly to your TV and then retune this.

 

Check if channel 17 appears or is missing or weak / breaking up etc.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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